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competition success review subscription published this article page no 211
However by 1991 banks efficiency and productivity had declined customer service quality was poor and profitability was low. In 1991 when the government liberalized the economy it also undertook a number of banking. reforms. The Committee on Financial Systems chaired by Mr. M.Narasimham in 1991 recommended reducing the Statutory Liquidity Ratio (SLR) and Cash Reserve Ratio (CRR 1 to free up bank resources relying on market forces to determine interest rates. making it easier for private and foreign banks to enter to enhance competition and reducing substantially the number of public sector banks (PSBs). competition success review subscription
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